Entergy

Entergy is a convenient home electricity management software. Users entergy login, you can one-stop query, pay your account electricity bill. app will display the balance of electricity and estimated time of use, so that you can pay the bill in time. The software supports a variety of payment methods, you can choose any bank card to pay. Users are able to choose the bill notification method for each month, allowing you to view the size of your electricity consumption within SMS, Entergy, and email.

Entergy Description:

- Find out about outages on our outage map, at Entergy Storm Center, or through location-specific text alerts.

- Customers can also use the app to report an outage or check the status of an outage via SMS.

- Stay in control by viewing daily usage and costs or monthly trends. Save energy and money with the latest energy saving tips.

- Entergy provides the ability to set and manage contact preferences for billing, outages, usage and more via text, voice or email channels.

- You can customize the dashboard to fit your needs and find the information you need quickly. Our latest news and updates are just a click away.

- Use real-time ratings to provide feedback after making a payment or before logging off, or share a free form through Contact Us on the "More" screen.

Entergy's new feature:

- Biometric authentication: After logging in for the first time with myEntergy credentials, mobile app users can choose between facial or fingerprint recognition.

- Pay Now: The One Time Quick Payment setting allows users to make a payment with a single swipe.

- POWER STATUS AND ESTIMATED RESTORATION TIME: Upon logging in, customers will see the power status from the main screen and they can track the estimated restoration time during an outage.

- View Outage Maps: New maps built for mobile devices allow users to track outages by their mobile device's customer service address or location.

- View Smart Meter Usage: Customers with AMI Advanced Meters can view their usage, which is updated every 4-5 hours with real-time usage and costs.

- Guest Payment: This option allows the customer to "Continue to pay as a guest", using their customer account number and QPC code to make a guest payment.

Entergy Highlights:

- On-site Payment Center Map and Find Nearest Payment Center: Find the nearest location based on mobile device location.

- Learning Videos: An overview of the mobile application and how-to videos can be found on the "More" screen or directly on Entergy YouTube.

Entergy feedback methods:

- Real-time customer ratings: a screen will be displayed to provide a star rating with the option to comment on the mobile app experience after payment or upon exit.

- Contact Us: Located on the "More" screen, customers can provide feedback on the use of the mobile application, including suggested enhancements, in free-form text.