Lively

Lively is an app that offers the possibility of providing security help 24 hours a day. Installing the Lively app is like having an emergency response team on your cell phone. You can install this app for yourself and your family. When you have an accident and need help, you can press the "Emergency Response" button on the app, and the Lively emergency response team is highly trained. You can access Lively 's services online, on your cell phone or offline. We'll provide the right service for your situation.

Animated service content:

Real-time emergency response:

- Simply click on "Emergency Response" to get in touch with a certified agent who will provide the help you need.

- Locked.

- Need roadside assistance

- Need directions in unfamiliar areas

- feeling chest pain

Outgoing nurse on duty:

- With Lively Nurse On-Call, you can consult a registered nurse or a doctor at any time.

- Obtain prescriptions or refills for commonly used medicines over the phone

- No insurance and no direct costs

- If you call the emergency number

- If your device is low on power

- About your daily activities and your location

Main animated features:

- Emergency response: users can get help 24/7 by contacting a trained emergency response agent with just one click.

- Emergency care: no appointment necessary and users can communicate with a registered nurse or certified doctor for medical advice at any time.

- FALL DETECTION: when a fall is detected, the device automatically contacts an emergency response agent, even if the user is unable to press the button.

- GPS location: enhanced GPS technology pinpoints the user's location and ensures a rapid response in the event of an emergency.

- Two-way communication: the integrated microphone and speaker allow the user to speak directly to the agent via the device.

- Health tips: daily health tips are provided in the app to encourage users to maintain a healthy lifestyle.

- ACTIVITY MONITORING: the integrated pedometer and activity monitoring features help users monitor their daily activity levels.

- No contractual restrictions: flexible service plans are available, which users can choose according to their needs, with no long-term contractual restrictions.

Lively notes:

- Services are provided in partnership with Current Health and MDLIVE. Registered nurses assess medical urgency, provide symptom management or health information, make referrals to physicians when appropriate and schedule appointments. Referrals to physicians are subject to triage by Current Health (and subject to physician availability). Emergencies will be referred to the 911 call center or members may be directed to call 911.

- For customers who subscribe to the Preferred and Premium Lively Services plans, the app uses the PROCESS_OUTGOING_CALLS permission to notify our agents and the user's caregiver when they dial 911 or Emergency Response, ensuring that the user is notified of a care network event during a potentially life-saving time.