WeCom

WeCom is a professional office management tool for enterprises based on WeChat, which is very powerful, not only with single chat and group chat functions, but also payments, small programs, and viewing office information anytime and anywhere. Enterprise WeChat also supports attendance, leave and other practical functions, which can better help enterprise users efficient office and management. At the same time, you can modify and synchronize files, and share them directly between colleagues without forwarding, which is convenient and fast.

Functional

-Members can use the tool in group chats, and organizations can distribute group chats to former members.

-Employers can use WeChat Pay to transfer money to WeChat users, as well as collect payments and share red envelopes.

-WeCom has many useful features to create groups of up to 200 people.

-Users can explore and engage with online content without restriction, which raises security and privacy concerns, especially for younger users.

Bright Spot

Multi-terminal support: PC, cell phone, tablet seamlessly switch.

Interoperability with WeChat: Employees can contact customers' WeChat directly through WeCom to improve communication efficiency.

Rich third-party applications: supports integration with enterprise software such as Nail, SAP, OA and so on.

Built-in work APP: support attendance, approval, meeting appointment and other office scenarios.

Message Direct Capability: Corporate announcements and notices can be topped or forced to be read to ensure the delivery of important information.

Professional audio and video conferencing: high-definition audio and video picture quality, support for multi-person conferences.

Customer Management: Provides customer contact management, customer profiling and intelligent analysis functions.

Private Deployment: Supports complete control of data by the organization and meets security requirements.

Enterprise Payment Support: Convenient payment function to support payment and transfer.

API support: developers can leverage open APIs to develop custom features.

File Sharing and Collaboration: Convenient online document editing and sharing features to improve collaboration efficiency.

Common Problems

Do I have to pay to archive messages?

Some advanced archiving features require a subscription to Enterprise Services.

Does WeCom support offline message reception?

Support, unread messages are alerted by system notification.

What are the free features of Enterprise WeChat?

Basic communication, attendance, approval, and meeting functions are all free.

How do I manage external contacts?

Contacts can be centrally managed on the back-end, setting up rules for sharing information.

What is the file storage capacity?

Free users have a certain storage limit and can expand capacity through upgrades.

Are international users supported?

Support for global multilingual versions of multinational corporations.

How do I import the organizational structure?

Supports manual entry, batch import and synchronization of enterprise LDAP data.

How many participants does voice conferencing support?

The free version supports up to 300 people, and the enterprise version can be upgraded to a larger size.

How do I set up multiple levels of administrators in WeCom?

Add subadministrators and assign permissions in the backend.